Booking Rules

YMH Booking Guidelines

THESE GUIDELINES ARE SUPER IMPORTANT

PLEASE READ BEFORE PROCEEDING IN BOOKING A SERVICE WITH US!

Difference between a Trial, PAYG, Set and Forget

Trial

Special priced service that enables you to get a feel for how we work.  Valid for 7 days from purchase, one trial per household.

PAYG

Stands for “Pay As You Go”.  This is an unfixed service that permits you to book a helper as you need to with as little as 48 hours’ notice*.

*subject to availability in your area, 2 business days notice required

Set and Forget

Are packages grant access to great rates, your OWN dedicated Helper and come with a 3-month commitment that is invoiced upfront.

Important Guidelines When Booking Different Services

  • Once off 1-hour trial for $35 ex GST, or a once off 2-hour trial for $65 ex GST
  • Valid for 7 days from purchase
  • Time can be changed up to 2 business days.  Credit note will be provided which is valid for use up to 3 months.
  • One trial per household
  • Cannot be cancelled